NO LOUNGING AROUND FOR GUEST ISUZUS
02 August 2011
Since 1917 the Guest name has been synonymous with fine furniture,
but the scale of its industry experience extends well beyond retail
What many people may not know is the group is one of Australia's
largest independent furniture companies with divisions covering
long and short term hire, commercial and interior design.
With such a broad portfolio to service, the group is
increasingly turning to Isuzu trucks to fill its transportation
Guest Group National Warehouse and Logistics Manager, Jim
Paliouras, has just welcomed three new Isuzu FRR 500 extra long
models to the 14-strong fleet and expects to purchase more in the
The Isuzus join the Guest Group stable of trucks used to
transport furniture to and from customers around Australia.
"Isuzu was recommended to us so we followed up with our own
research and were impressed," Jim said.
"It's a reputable brand and we weren't getting good customer
service from the manufacturer of our other trucks.
"The Isuzus also offer a fair bit more in terms of power and
torque and provide a more user-friendly interior than many of the
other trucks out there."
Two of the new Isuzu FRR 500s are based in Melbourne and one in
Sydney. Part of their workload includes providing transport
solutions for the largest part of the Guest Group business - Guest
Guest Group GM Operations Anne McDiarmid said Guest Hire furnishes
over 1,000 residential properties each year.
"This means the Isuzus are not only delivering complete
households of furniture and accessories in the metropolitan area,
but also to housing developments on the urban fringe and regional
growth areas," Mrs McDiarmid said.
"We pride ourselves on our customer service and working with
Australia's leading builders and developers means we need reliable
transport. In addition we can have our Customer Service teams on
the road for long periods of time so we want them to be
"Everything from individual furniture items to entire home
packages will be supplied with the help of our new Isuzu FRR
"With Isuzu we have the peace of mind in knowing we don't have
to worry about breaking down or being unable to haul heavy loads,
and that's exactly what we were looking for."
In addition to Guest Hire, the group designs and delivers
furnishing solutions to major hotel/serviced apartment chains,
resorts, retirement living and student accommodation providers
through Guest Commercial. Looking elsewhere in the group, Guest
Interiors provides interior design and decorating services, while
Suite Deals sells ex-display and ex-hire furniture at two Melbourne
It all provides plenty of work for the 10,400kg GVM Isuzu FRR
500 extra longs, which span 8.6 metres in length for increased
capacity when hauling large furniture loads.
In fact, demand within the Guest Group portfolio is exploding,
with more Isuzu trucks likely to be acquired soon to help the 90
year old company continue its expansion.
The growth of the business has been greeted warmly by its
200-plus employees and hundreds of suppliers nationwide.
For further information, please
Phone: 03 9644 6666
For Isuzu Truck releases and photos:
Phone: 03 9867 5611