Disclaimer, Terms of Use & Privacy Policy

Submission of Information
Any information submitted will become the property of IAL and it shall be entitled to, and may use the information for marketing purpose and to conduct ongoing communication with the sender. IAL will not sell or otherwise disclose to any outside parties any personal information that is provided by you.

The collection and use of such information shall be done in accordance with IAL's Privacy Policy.

The Internet is a large network of computers, owned and operated by many different individuals and organisations. There are no regulations, legislation or security mechanisms in place to protect any sensitive information sent through the Internet from misuse by any of these individuals. You should be aware that the submission of any personal information may be viewed and collected by third parties whilst in transit to our server.

Privacy Policy
Isuzu Australia Ltd. (IAL) complies with the National Privacy Principles and the Do Not Call (DNC) Legislation.

IAL respects the rights of individuals to determine to whom they give their personal information and how this information is used. IAL collects and uses your information in order to provide better customer service by striving to meet your needs and expectations about our trucks and other products. We will not sell your information to any other organisation.

We will be fair and open about the way we collect information about you and what we intend to do with the information. We share information with our related companies, like Isuzu Motors, as well as our Dealerships to assist them to improve the quality and standard of service they provide to you. Our Dealerships and related companies share information with us, so we can learn more about your expectations of us and how we can meet them. Where practicable, we will collect personal information directly from you. If we receive information about you from someone else or provide information to someone else about you, like our Dealers or contractors providing services to us, wherever possible we will make sure they comply with the Privacy and DNC Act

We will be open with you about the kinds of personal information we hold and what we do with it. We will strive to ensure that information about you is accurate when we collect or use it. Wherever possible and appropriate we will let you see the information we hold about you and correct it if it is wrong.

We will keep your information secure. Only properly authorised people are permitted to see or use it. We will take steps to protect your privacy if we send personal information about you outside Australia.

When we no longer use your information we will take care to properly de-identify it or destroy it. If you are unhappy with the way we have collected, used or shared your information we will investigate and respond to your complaint.

Privacy is a sensitive issue. At anytime, if you believe we have not adhered to these guidelines, please let us know by calling 1800 035 640 and we will make every effort to rectify the problem.